OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 53 comments received in the last 90 days.
19 May 2025
The sales consultant was exceptional. He was knowledgeable & very personable. The whole team chatted to us at some point & they were all very friendly & helpful. Nothing was too much trouble & the whole experience was relaxing & enjoyable.
15 May 2025
Staff have gone over and above to ensure the experience has been a positive one despite some issues beyond their control
05 May 2025
Jordan (Listers Boston) was very helpful and patient. We paid our first visit to site on the 15th of April (just to look what mini had to offer since we had not made a final decision what to replace our car with). Collected new mini 30th of April.
24 April 2025
5 star service from everyone at Boston, especially Tom
23 April 2025
Very helpful and setting everything up and going through the controls
22 April 2025
Cannot fault the team at all fantastic performance
20 April 2025
The whole team worked together to help
30 March 2025
Everything went smoothly and we were updated regularly
23 March 2025
Good service and support with the buying process and the car came early too
26 May 2025
As above
26 May 2025
Kirsty my service advisor was polite and friendly as she always is , she's aware I need my vechicle for my business and she get me out a pickle as quickly as she was able to via the service techs and kept me up to date too
22 May 2025
Everyone has been brilliant
22 May 2025
As above
19 May 2025
Quick and efficient. Solved my problem at a fair and reasonable price.
17 May 2025
Friendly and very helpful
12 May 2025
When test drove the car it was dirty inside. On collection the car was still dirty almost like it hadn't been cleaned properly. Was told the car would have a full tank on collection, this was not the case.
10 May 2025
This service at MINI has never disappointed me.
10 May 2025
Good communication and reliable
05 May 2025
No problem
21 May 2025
Listers Boston amazing as always. Go above and beyond for us