OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
69 ratings and 47 comments received in the last 90 days.
19 June 2025
See above, clean and tidy, drinks offered both hot and cold, toilet facilities, pleasant atmosphere, good team work and communication
15 June 2025
Very helpful and courteous staff. We were attended to promptly. Our sales executive, Neil Waterhouse, was great and was fully engaged in providing us with all the information we required. A very professional service!
06 June 2025
Amber kept in touch with me
29 May 2025
As above
21 May 2025
Listers Boston amazing as always. Go above and beyond for us
19 May 2025
The sales consultant was exceptional. He was knowledgeable & very personable. The whole team chatted to us at some point & they were all very friendly & helpful. Nothing was too much trouble & the whole experience was relaxing & enjoyable.
15 May 2025
Staff have gone over and above to ensure the experience has been a positive one despite some issues beyond their control
05 May 2025
Jordan (Listers Boston) was very helpful and patient. We paid our first visit to site on the 15th of April (just to look what mini had to offer since we had not made a final decision what to replace our car with). Collected new mini 30th of April.
24 April 2025
5 star service from everyone at Boston, especially Tom
04 July 2025
Always helpful and dealing with any concerns.
03 July 2025
Wasn't a service, we had no air conditioning. The radiator had been damaged and we received a video showing the damage. Mini was valeted while sat Boston mini.
26 June 2025
The people there ate very helpful and friend and nothing to much trouble
22 June 2025
The whole experience went smoothly and I was updated throughout about what was happening by the technician and Kirsty. Several staff were also friendly and helpful. Thank you to everyone at Boston Mini for looking after my car and me.
18 June 2025
Service is always good and the team at Boston are excellent
16 June 2025
I didn't feel the service was as good as normal. I arrived to find out I had to go over to bmw service reception as the lady was on annual leave. Then I had to ask if the car was ready & sent off to bmw again.
13 June 2025
Sales man was great couldn't do enough for us
11 June 2025
Very friendly and polite staff
10 June 2025
Brilliant
09 June 2025
Had a problem, phoned Listers Boston, explained the problem, was given a next day appointment - with a choice of best time for me.
27 June 2025
Helpful and informative team who were professional at every part of the journey.